This is a remote position! Volunteers will be responsible for responding to new health forms/cases as they arrive in the VetCare inbox for dogs. You’ll be corresponding with fosters/trial adopters and helping them triage various health issues. If a dog needs to go to the vet, case managers help send records and correspond with clinics. This role is a little more involved and time-consuming, as you’ll need to stay up to date and respond to fosters in a timely manner. You may need to check the inbox throughout the day or at the very least once a day for any updates. Case managers work on each case until symptoms resolve or the dog is adopted. Knowledge on common dog vet care is preferred but not required. A willingness to learn is required;) The time on this would be between 10-20 hours a week.